Question 1

What is in-home senior care?

Accepted Answer

In-home senior care is professional non-medical assistance provided to older adults in their own home. Services include companionship, personal care (bathing, grooming, dressing), meal preparation, light housekeeping, and medication reminders — allowing seniors to live independently and safely in the place they love.

Question 2

How much does home care cost in Calgary?

Accepted Answer

Mintoo Care charges from $35 per hour for in-home senior care in Calgary and surrounding areas. Visits have a 3-hour minimum. There are no long-term contracts, so you can start, adjust, or pause care as your family's needs change.

Question 3

What areas does Mintoo Care serve?

Accepted Answer

We serve Calgary (all quadrants — NW, SW, NE, SE) and surrounding communities including Airdrie, Cochrane, Okotoks, Chestermere, Strathmore, High River, Springbank, and Rocky View County.

Question 4

Do I need to sign a long-term contract for home care?

Accepted Answer

No. Mintoo Care does not require long-term contracts. You can start with as little or as much care as you need, and adjust or pause your schedule at any time.

Question 5

How quickly can care start?

Accepted Answer

Because we are a private-pay agency (not government-funded), there are no waitlists. Once we complete your free in-home consultation and confirm the right caregiver match, care can often begin within days.

Question 6

Is Mintoo Care insured and background-checked?

Accepted Answer

Yes. Mintoo Care carries full liability insurance and all caregivers are thoroughly background-checked before they begin any care engagement.

Question 7

What is a free in-home consultation?

Accepted Answer

A free 30-minute visit to your home where we meet you and your loved one, understand their needs and routine, and answer any questions you have — with absolutely no pressure or commitment required.

Question 8

What is the difference between private home care and government home care in Alberta?

Accepted Answer

Government-funded home care through Alberta Health Services is subsidized but typically involves long waitlists, limited hours, and rotating caregivers. Private home care like Mintoo Care starts quickly — often within days — lets you choose your own schedule, and provides a consistent caregiver your loved one actually gets to know. Many Calgary families use both: AHS-funded hours plus private care to fill the gaps.

Question 9

How is Mintoo Care different from other home care agencies in Calgary?

Accepted Answer

Mintoo Care is family-owned — not a franchise. When you contact us, you speak directly with Khush or Summer Kaushal, the founders. We personally match each client with a caregiver we know and trust. There are no call centres, no handoffs, no rotating staff, and no obligation when you book your free consultation.

Question 10

Can I get the same caregiver every visit?

Accepted Answer

Yes — consistency is one of our core commitments. We match your loved one with a caregiver suited to their personality and needs, and that same person shows up every visit. Building a real relationship with a familiar face makes a meaningful difference in quality of care.

Question 11

What is companion care and who is it for?

Accepted Answer

Companion care focuses on social and emotional wellbeing — conversation, activities, outings, and simply being a warm, consistent presence. It is ideal for seniors who are physically independent but feel isolated or lonely. Regular companionship has been shown to reduce depression, anxiety, and cognitive decline in older adults.

Question 12

Can I adjust the number of care hours as my parent's needs change?

Accepted Answer

Absolutely. We start with whatever level of care makes sense right now — even just a few hours a week — and you can increase, decrease, or pause at any time. There are no minimum weekly commitments beyond the 3-hour visit minimum.

Question 13

Do you offer home care on evenings and weekends?

Accepted Answer

Yes. We offer flexible scheduling that includes evenings and weekends. Families do not always need help only on weekday mornings, and we build schedules around what actually works for your situation.

Question 14

Is staying at home better than moving to a care facility?

Accepted Answer

For many seniors, yes. Research consistently shows that seniors who age in place — in their own home, close to their community, surrounded by familiar things — report higher wellbeing and quality of life than those in facilities. A private room in a Calgary continuing care facility can cost $3,000–$5,000+ per month. Even 20 hours of private home care per month at $35/hr is $700 — and your loved one stays home.

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